From inside the Closet

Support Our Community: Mermaids UK

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At GYWPride, we know how vital safe, dedicated support is for trans, non-binary, and gender-diverse people and their loved ones. That’s why we’re shining a light on Mermaids UK—a pioneering charity standing with young gender-diverse people (up to age 19) across the UK, and the families and professionals who care for them.


Who they are

Founded in 1995 by parents seeking better support for their gender-nonconforming children, Mermaids is a registered Charitable Incorporated Organisation (CIO No. 1160575). For over 30 years, they’ve worked to build a world where no young person faces isolation because of their gender identity.

Their core mission

Mermaids exists to:

How they show up for our community

Mermaids offers practical, life-affirming support when it’s needed most:

✅ Free, confidential support: Helpline 0808 801 0400 (Mon–Fri 13:00–20:30), webchat, email, and 24/7 text support (text MERMAIDS to 85258)

✅ Safe communities: Moderated online groups for young people (age-banded) and parent/carers, plus local meet-ups

✅ Empowering programmes: Residential gatherings, the MANGO youth advocacy initiative (for 16–19s), and specialist training for schools and healthcare teams

✅ Trusted resources: Clear guidance on gender dysphoria, safe practices like chest binding, harm reduction, and signposting to NHS care

Standing strong in a divided landscape

Like many equity-focused organisations, Mermaids operates in a highly polarised environment. They’ve faced public scrutiny and regulatory inquiries, alongside high-profile advocacy work—including challenging decisions that threaten community safety. Importantly, independent research confirms what we see every day: supportive, affirming environments drastically reduce mental health risks for young gender-diverse people.

How you can help

Mermaids is powered by donations, grants, and volunteer effort. Their work relies on community backing to keep helplines open, resources available, and advocacy strong.

???? Connect & support: Visit mermaidsuk.org.uk to learn more, donate, or find resources.


Why this matters to GYWPride

Our work and Mermaids’ mission share the same heart: every person deserves dignity, safety, and belonging. We’re proud to lift up their work as part of our commitment to our local and national LGBTQ+ community.

Know an LGBTQ+-run small business?

If you are or know someone who runs one, talk to us! We’d love to share your work with our community and feature you in our Support Our Community series.

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